Review n° 4500226196

By Patrick on 18 Aug 20 16:35
Verified Purchase

Once the battery is charged to 99%, the laptop then shuts off which happens all the time! I've also noticed that the AC/DC adaptor gets extremely hot than normal which is alarm bells. i suspect that i have been given a faulty battery

Response from DuracellDirect

We are very sorry to hear about the issue you have experienced, please get in touch with us via help@duracellcharge.info and we will help to resolve the problem as quickly as possible. Kind regards